Last updated: 2026-05-15

Privacy Policy

This policy describes how Udbhabon (“we”, “us”) handles information in connection with this website, sales and support conversations, and the software products and related services we deliver to customers. It is meant to be practical and readable—not a substitute for legal advice tailored to your situation.

What we actually collect

When you fill out a contact form, email us, or call, we keep the details you choose to share (name, company, phone, message content) so we can respond and follow up. That is the bulk of what most visitors give us.

If you become a customer, we process the account, billing, and operational data needed to deliver, secure, and invoice the service—things like user profiles you create inside our products, configuration you store, support tickets, and usage signals that help us troubleshoot outages or abuse.

Like most sites, our servers and analytics tools may record technical data such as IP address, approximate location, browser type, timestamps, and pages viewed. We use that to keep the site running, understand traffic patterns, and spot obvious technical problems.

Cookies and similar technologies

We may use cookies or local storage for session continuity, language preference, security (for example CSRF protection where applicable), and aggregated analytics. You can control cookies through your browser; disabling them may limit some features.

Why we use information

We use data to provide and improve our software, answer enquiries, send service-related notices, bill accounts, comply with law, and protect our users and systems from fraud or misuse. We do not sell personal information as a line of business.

Sharing

We share information with subprocessors who help us run the business—hosting providers, email delivery, payment processors, and similar vendors—under contracts that restrict how they use data. We may also disclose information if required by a lawful request, or when we reasonably believe disclosure is necessary to protect safety, rights, or property.

Retention and security

We keep information only as long as needed for the purposes above, including legal, tax, and accounting obligations. Security is never perfect, but we apply reasonable technical and organizational measures appropriate to the type of data we handle.

Your choices

You may ask to access, correct, or delete personal information we hold where applicable law allows. Commercial customers should route requests through their account administrator when data is held on their behalf inside a product. For direct requests, contact us at info@udbhabon.com and we will respond within a reasonable timeframe.

International visitors

Udbhabon operates primarily from Bangladesh. If you access our services from elsewhere, your information may be processed in Bangladesh or in regions where our hosting and tooling providers operate. By using the site or services you acknowledge that transfer.

Children

Our marketing site and business software are not directed at children. If you believe a minor has provided personal data, contact us and we will take appropriate steps to remove it.

Changes

We may update this policy from time to time. When we do, we will adjust the “last updated” date at the top of this page. Material changes affecting customers may also be communicated through billing or admin contacts.

Contact

Questions about this policy: info@udbhabon.com or +880 1898-941141. Postal correspondence: Lotus Kamal Tower, Gulshan, Dhaka 1212, Bangladesh.